Well after getting transferred 3 times, the first two people didn't know what a 2133 was, I finally got someone who "attempted" to "solve" my problem. I explained that there seemed to be no network repository for packages installed with Suse Linux 10 and was wondering what the URL was for one I could use. This is the answer I got:
- HP doesn't support this software (i.e., Suse Linux) so I can't really help you. (Interesting since HP installed the software on the system.)
- What I should do is make an ISO of the Suse OS, copy that to my hard drive and then tell the installation software to use that.
I pointed out to the nice HP support lady that I received no Suse OS disk with the system. Where could I find such a disk? She restated 1 and reiterated 2.
Well at this point, there is no point in wasting anymore of her or my time. I thanked her and hung up. I had pretty low expectations but this exceeded them. Wow! Thanks a lot HP.
Since I have had the 2133, it seems to randomly lock up occasionally (its the software config, not the hardware). After one of these crashes, the Suse auto login stopped working and now I have to log in from the command prompt and do a "startx". In addition, the shutdown features no longer seem to work from inside the desktop (Have to drop to root. Shutdown and then do an init 0 from single user mode). This started happening while I was waiting on hold. It's setups like this that give Linux a bad name. Crap like this used to happen when I tried to use Redhat and never happen now that I use Ubuntu.
The moral of the story, only use a Linux that you can get community support for. Looks like its Ubuntu time. Installation instructions for Ubuntu and the HP2133 can be found at: https://wiki.ubuntu.com/LaptopTestingTeam/HP2133. So much for trying Suse Linux. :(
I don't have time at the moment to setup Ubuntu. This will probably have to wait until early July when I have some vacation. But at least I know I will get support from that community.
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